Terms of Service
Operator
The website https://zomateo.com/ is operated by ACE ECOM LTD (“Zomateo”). By accessing, browsing, or purchasing through the site, you agree to comply with these terms and all referenced policies, including those regarding returns, privacy, and data protection. The published online version represents the latest applicable version and may be updated at any time without prior notice.
Hosting
This online store operates using the e-commerce platform provided by Shopify Inc., which ensures the technical framework and transaction system for the services offered by Zomateo.
Use of the site
You confirm that you are of legal age to use and make purchases on the site. Any attempt to introduce malicious code, engage in fraudulent activity, or otherwise misuse the platform is strictly prohibited. In the event of non-compliance with these terms, Zomateo reserves the right to suspend or permanently restrict access to the site without prior warning.
Information and content
All information available on the website is provided for general guidance and may be subject to modification or update. While we strive for accuracy, users are responsible for verifying details before making decisions or purchases based on the information displayed.
Products and availability
Products offered for sale online are available within the limits of current stock. Visual representations, descriptions, and photos are provided for illustrative purposes only and may differ slightly from the actual product. For complete details about exchanges, returns, or refunds, please refer to our Return and Refund Policy.
Prices and changes
All prices displayed on the website are subject to change at any time without prior notice. Such modifications do not affect orders that have already been confirmed and paid. Zomateo reserves the right to adapt, suspend, or discontinue certain products or functionalities of the website whenever necessary.
Orders and accounts
Zomateo may refuse, limit, or cancel any order, particularly in cases involving repeated purchases, identical payment methods, or delivery to the same address. Customers must ensure that all personal and payment details provided are accurate and up to date to allow nice order processing and follow-up communication.
Payment
Placing an order on the site entails a commitment to payment using one of the accepted methods at checkout. In case of payment refusal, transaction error, or bank incident, the processing of the order may be paused until the issue is resolved and confirmed by our system.
Third-party tools and links
Certain sections of the website may include tools, content, or services supplied by third parties. These are provided “as is” for your convenience, and their use is entirely at your own risk. We recommend reviewing the terms and privacy policies of any external website before interaction. Zomateo cannot be held responsible for third-party content, products, or services.
User contributions
Any comments, feedback, or suggestions submitted to Zomateo through the site or other communication channels may be used, edited, reproduced, and published without obligation of confidentiality or compensation. By submitting content, you confirm that it does not violate any rights of third parties and that you have full authority to share it.
Personal data
The collection and processing of personal information are governed by our Privacy Policy, which details the nature of collected data, its use, and your rights under applicable regulations. Users may exercise their rights to access, modify, or delete their data as explained in the policy.
Corrections
In the event of an error or omission concerning product descriptions, prices, stock availability, or delivery times, Zomateo reserves the right to correct or cancel affected orders. Customers will be informed as soon as possible if such a correction impacts their purchase.
Prohibited uses
The use of the website for illegal, harmful, or unauthorized purposes is strictly forbidden. Users must not violate intellectual property rights, collect data without consent, post offensive or discriminatory content, or attempt to disrupt the site’s security or performance.
Warranties and liability
The services offered through the site are provided “as is” and “as available.” Zomateo does not guarantee uninterrupted access, absence of technical errors, or full compatibility with all devices. Within the limits of applicable law, Zomateo and its partners are not liable for indirect damages, data loss, or any financial loss resulting from use of the site.
Indemnification
You agree to defend and hold harmless Zomateo, its affiliates, and partners from any claim, loss, or demand resulting from your violation of these terms or infringement of third-party rights.
Severability
If any provision of these terms is deemed invalid or unenforceable by a competent authority, the remaining provisions will continue in full force and effect.
Termination
These terms remain effective until terminated by either party. You may discontinue use of the site at any time. In the event of breach or misuse, Zomateo reserves the right to restrict or terminate access immediately without prior notice.
Entire agreement
These terms of service and associated policies represent the entire agreement between you and Zomateo, superseding any prior agreements or understandings regarding the website or its services.
Governing law
These terms are governed by UK's law, without prejudice to the mandatory consumer rights applicable in your country of residence. Any disputes will be handled under the jurisdiction of the competent UK courts unless otherwise required by law.
Changes to the terms
The version of these terms published online shall always prevail. Continued use of the website after updates or modifications signifies your acceptance of the new terms and conditions.
Customer Support
🕘 We are available Monday to Friday, 7:00–17:00 GMT
Email: support@zomatoe.com
Contact Form: Click Here
Company Details
🏢 Company Name: ACE ECOM LTD
Company Number: 16613189
DUNS: 234018486
📍 Address:
6 Mountway
Potters Bar EN6 1EP
United Kingdom